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I think my grades have been affected by personal circumstances, what should I do??
If you feel your grades have been affected by personal circumstances, and you had not made the school aware of these circumstances via submission of a Coursework Extension Request or a Deferral Request, then you may want to complete a Student Appeal Form: Academic Appeal - Award and Progression Stage 1 to make the school aware of them. As an overview, an appeal is a request for a review of a decision of an academic body (i.e. a student may wish to submit an an academic appeal because there were circumstances, outwith their control, impacting on their preparation for and/or undertaking of an assessment).
An academic appeal should be based only on the grounds for appeal listed in Regulation A3-1 Academic Appeals (or Regulation A6 for research degrees). The University has robust assessment and marking regulations in place to ensure the quality of assessments; therefore, disagreement with an Assessment Board’s academic judgement does not constitute grounds for appeal.
Should you have any questions regarding the completion of an academic appeal, contact RGU:Union Advice & Support.
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I'm really ill/sick and I have an assessment coming up, what should I do?
It is hoped that you will be able to perform to your highest standards throughout your time at RGU and it is known that submitting assessments, sitting exams, and, performing to your best can sometimes be affected by extenuating circumstances.
RGU operates a Fit to Sit Policy, meaning that by undertaking an assessment you are declaring your fitness (mentally and/or physically) to undertake that assessment. In essence, if you sit an exam/submit an assessment, then you are saying that you are fit enough to do so. Therefore, it is extremely important that you keep your school fully informed of any issues, such as illness or other extenuating circumstances, which may impact on your academic studies.
If extenuating circumstances are affecting your ability to complete a piece of coursework, hindering your preparation for an assessment or preventing you from undertaking an assessment, you should submit a Deferral Request Form or a Coursework Extension Request Form.
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What do I do if I feel ill during my exam?
It is hoped that you will be able to perform to your highest standards throughout your time at RGU and it is known that submitting assessments, sitting exams, and, performing to your best can sometimes be affected by extenuating circumstances.
RGU operates a Fit to Sit Policy, meaning that by undertaking an assessment you are declaring your fitness (mentally and/or physically) to undertake that assessment. In essence, if you sit an exam/submit an assessment, then you are saying that you are fit enough to do so. Therefore, it is extremely important that you keep your school fully informed of any issues, such as illness or other extenuating circumstances, which may impact on your academic studies.
If you feel too ill to continue with an assessment, you should notify the exam invigilator, and specify why you feel unwell. If you did not complete your exam, you should submit a Deferral Request Form within 5 working days of the assessment in question.
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I need to speak to someone about mental health concerns?
If you are worried about your mental health, you should visit NHS inform which is NHS Scotland's health information service and includes help and advice about how to access support.
Talking to trained mental health advisors can help you manage mental health concerns. Peer Support and RGU:Nightline are for students to discuss mental health concerns and are student-led, the latter of which operates an out-of-hours anonymous listening and support service. RGU's Counselling & Wellbeing Centre also supports students for a range of mental health issues. Students can also contact Samaritans or Breathing Space Scotland and/or call the non-emergency NHS number (111) for support.
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I need to speak to someone about physical health concerns?
You should contact your GP/doctor for support. If it is a non-life threatening emergency, and you need medical assistance urgently out-with normal surgery opening hours call the non-emergency NHS number (111) for support. Students can use non-emergency NHS number on landlines and mobile phones free of charge.
If you need support for long-term health conditions, sensory impairments, physical disabilities, specific learning difficulties or if you think your studies are being impacted by physical and/or mental health conditions, contact the Inclusion Centre via e-mail or phone.
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I'm feeling anxious and stressed, what should I do?
If you are feeling anxious or stressed about your academic studies or because of things happening in your personal life, you are encouraged to contact the Counselling & Wellbeing Centre which supports RGU students for a range of mental health issues.
Peer Support and RGU:Nightlinee are also great services for students to access, the latter of which operates an out-of-hours anonymous listening and support service.
If you are worried about your mental health, you can also visit NHS inform which is NHS Scotland's health information service and includes help and advice about how to access support and/or call the non-emergency NHS number (111) for support.
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I'm really struggling with my studies and it is affecting my mental health, what should I do?
If you are struggling with your academic studies, you are encouraged to contact your course team and/or Study Skills, the latter of which can provide academic skills support. Contact Study Skills via e-mail or phone, and visit Student Help Point to book an appointment.
If you are worried about your mental health, you can contact the Counselling & Wellbeing Centre which supports RGU students for a range of mental health issues. Peer Support and RGU:Nightlinee are two other services for student mental health support, the latter of which operates an out-of-hours anonymous listening and support service.
If you are worried about your mental health, you can also visit NHS inform which is NHS Scotland's health information service and includes help and advice about how to access support and/or call the non-emergency NHS number (111) for support.
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I'm finding it difficult to adjust to life in Aberdeen, can I talk to anyone?
If you are finding it difficult to adjust to life in Aberdeen, there are a range of services at RGU and RGU:Union which can support you. The Student Immigration Team has advice and support on Campus Moodle and a range of FAQs on Ask RGU. RGU also has Student Buddies that you can talk to who may be able to help you with settling in to life at the University and in Aberdeen.
RGU:Union has a variety of student activities which can help students acclimatise to life in Aberdeen. There are loads of sports clubs and societies to join, and there is also the International Student Group which is great place to network and socialise with other international students.